For care-experienced young people · 16 to 25

Who do I ask?

The everyday questions most people text a parent about. Licences, bank accounts, renting, first jobs and the scams that target each one, checked against official sources and written for you.

Most asked:
In danger now999Police, ambulance, fire
NYAS helpline0808 808 1001Free · Mon–Fri 9am–8pm · Sat 10am–4pm
Become Care Advice Line0800 023 2033Free · Mon–Fri 10am–5pm
Report Fraud0300 123 2040reportfraud.police.uk (Scotland: 101)

A safer way forward

You do not have to work everything out alone.

Slow the moment down, check what is genuine and find the person or service that can help.

01 · Pause

Pressure is a reason to stop.

If someone is rushing you, asking for secrecy or demanding money, codes, documents or access to an account, pause before doing anything else.

02 · Check

Use a route you found yourself.

Open GOV.UK directly or call the number shown on an organisation’s official website. Do not rely on a link or number sent by the person contacting you.

03 · Ask

The right support is closer than it feels.

Use the searchable guide below to find practical steps, official sources and the people who can help you move forward safely.

All topics

Important: this practical guide does not replace legal, financial, safeguarding or emergency advice. Information is for England unless stated otherwise and was checked against GOV.UK and the official sources linked on each topic on 2 October 2026. Rules, prices and local arrangements change, so always follow the official link before paying, applying or making an important decision.